Terms & Info
Terms of purchase
Payment terms
Terms of payment: 30 days net. From the invoice's due date, interest rate is charged with the applicable reference rate, interest rate.
Prices
All prices are stated in SEK. VAT is added for Swedish customers. We reserve ourselves against price changes.
Delivery
Delivery takes place as soon as possible - within 2-4 days unless otherwise stated. Shipping costs will be added after ordering. When ordering products outside our regular range, the delivery time can be longer than normal. Contact our sales agent at helena@reunionhome.se If you want to know more!
Privacy Policy
Privacy Policy
We take personal data processing very seriously and always protect your personal integrity.
You can read more about what a personal data is here and how we treat them. Should you have any thoughts about the personal data processing, you are always welcome to contact us.
What is a personal data?
All kinds of information that can be directly or indirectly attributed to a natural person who is alive counted as personal data.
Pictures (photos) and audio recordings on individuals treated in a computer can also be personal data even if no names are mentioned.
What is meant by the processing of personal data?
Processing of personal data is everything that is done with the personal data. Any action taken with personal data is a processing, regardless of whether it is performed automated or not.
Examples of common treatments are collection, registration, organization, structuring, storage, processing, transmission and deletion.
Who is responsible for personal data?
Reunion Nordic AB
Österlenvägen 1021
271 77 Löderup
Org no. 5566421961
What personal data do we collect about you and why?
Types of Personal Data:
* Name
* Contact information (for eg delivery or customer service)
* Purchase information (eg, which item was ordered and at what time)
For handling orders, the following treatment can be done:
* Handling of payment
* Delivery and notification
* Customer service
Sometimes it is necessary for us to share personal data with companies that act as personal data assistants for us, for example, it may be about the company that transports ordered goods, or the company that deals with the payment. All our personal data assistants process the information according to specific instructions and laws.
We share personal data with the following types of personal data assistants:
* Carriers, companies that transport the goods
* Paying solutions
* IT services, companies that handle the operation and maintenance of our IT solutions
In order to handle, for example, customer service cases, we sometimes need to save personal data, but we always strive to store it for as short a time as possible. If you want to know more about how long the information is saved or gaining deeper insight into what personal information we process about you, you are always welcome to contact us.
You have the right to request that your information be corrected if they be incorrect, then we ask you to contact us. If the information is no longer necessary for the purposes they are collected, you can contact us and request deletion. We use so -called cookies to give you as a customer as good an experience as possible. A cookie is a passive little data file that almost all websites use, with the help of cookies we can keep statistics on how the website is used and get good information on how the website can be improved. Cookies also help to keep track of what you as a customer have in your shopping cart.
You can set your browser so that it does not accept cookies.
Delivery Terms
Delivery
We only deliver to company addresses, not box or housing addresses. If there is no one in place at the time of delivery, we reserve the right to invoice for any inventory rent of goods or additional shipping costs.
Different opening hours must be announced when ordering.
Transport damage
When you receive a delivery to your store, you must carefully review the goods at once.
Are there signs of injuries or theft? Has anyone opened your goods or is something missing? If you discover something that is not correct, you must submit a written note on the consignment note that the driver should sign. You and the driver should keep each copy of the consignment note.
If you do not submit any remark, you cannot receive any compensation for your injured/stolen goods! Hidden damage must be reported to the carrier within 7 working days. If such a situation arises, you must contact customer service at Reunion Nordic AB as soon as possible but no later than 7 working days. Compensation is paid after completing the investigation from the freight company.
Felle delivery
If Reunion Nordic AB delivered errors goods, please report this within 8 days for compensation delivery.
Complaints
Complaints
Complaints on the goods (does not apply to transport damage) shall be reported to Reunion Nordic AB no later than 8 days after received goods (the duty of investigation).
Order number, article number, number, photo and cause must be sent in the same email to helena@reunionhome.se before the product is sold or forwarded to third party. Goods can only be returned after a written approval from Reunion Nordic AB. The goods must be returned in its original packaging with all Tags/markings left on the goods.
Reservation
Reservation
We reserve ourselves for any final sales and for any printing errors on the web and directory. Dimensions, colors and weight can differ, even minor differences in design can occur.
Webshop / Showroom
Webshop
Welcome to visit our webshop www.reunionhome.se - Dealer where you can place your order around the clock.
Register on our website to get your personal login details. If you forgot your login click "Forgot your password" and enter your email dress. Your login is automatically sent to your mailbox.
Showroom
For a more personal look at our collections, please contact our sales agent Helena that is available to book a show.
Time is booked by arrangement via email helena@reunionhome.se